Privacy Policy

a. Personal Information:

• Name
• Email address
• Phone number
• Billing and payment information
• Company/organization name
• Job title and business information
• Account credentials and authentication data

b. Document Data:

Information contained in documents you upload, sign, or manage using AloVerify, including:

• Document content and metadata
• Digital signatures and signature-related data
• Audit trails and completion certificates
• Comments and annotations

c. Usage Data:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our platform
• Clickstream data and user interactions
• Cookies and similar tracking technologies

a. Service Provision:

• Process and facilitate electronic signatures
• Store and manage your documents securely
• Provide customer support and technical assistance
• Maintain and improve our platform functionality
• Generate audit trails and compliance reports

b. Communication:

• Send service-related notifications and updates
• Provide customer support responses
• Share product updates and new features
• Send marketing communications (with your consent)

c. Legal and Security:

• Comply with legal obligations and regulations
• Prevent fraud and ensure platform security
• Maintain audit trails for legal compliance
• Protect our rights and the rights of our users

a. With Your Consent:

We share your information with third parties only when you have given us explicit consent, such as when facilitating document signing between multiple parties or integrating with your chosen third-party applications.

b. Service Providers:

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and storage providers
• Payment processing services
• Email and communication services
• Analytics and monitoring tools
• Customer support platforms

c. Legal Requirements:

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

a. Access and Correction:

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team.

b. Data Portability:

You can request a copy of your personal data in a structured, commonly used format, and you have the right to transmit this data to another service provider.

c. Deletion:

You may request deletion of your personal information, subject to certain legal and business requirements. Some information may be retained for legal compliance, fraud prevention, or legitimate business purposes.

d. Marketing Communications:

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

a. Prohibited Activities:

Users of AloVerify are strictly prohibited from using our platform to:

• Send unsolicited bulk emails or messages
• Transmit documents intended for spam distribution
• Engage in phishing, spoofing, or other fraudulent schemes
• Send communications that violate CAN-SPAM Act, GDPR, or other anti-spam regulations
• Use our platform for botnet activities or network attacks
• Send communications on behalf of third parties without proper authorization
• Use misleading subject lines, sender information, or document headers

b. Email Authentication:

We require proper authentication of sender identities and implement SPF, DKIM, and DMARC protocols to prevent email spoofing and ensure that only authorized parties can send communications through our platform.

c. Monitoring and Detection:

We continuously monitor platform activity for suspicious patterns and spam indicators. Our automated systems scan documents and communications for known spam signatures, blacklisted content, and policy violations.

d. User Reporting:

Users can report suspected spam or abuse directly through our platform. We investigate all reports promptly and take appropriate action, including account suspension or termination for repeated violations.

e. Unsubscribe Mechanisms:

All marketing and promotional communications sent through AloVerify must include a clear, functional unsubscribe link. Users have the right to opt out of communications at any time, and we honor unsubscribe requests within 10 business days.

f. Consent Requirements:

We require explicit consent (opt-in) before sending any marketing communications. Users must affirmatively agree to receive promotional content, and we maintain detailed records of all consent.

g. Regulatory Compliance:

AloVerify complies with all applicable anti-spam regulations, including the CAN-SPAM Act (United States), GDPR (European Union), CASL (Canada), and PIPEDA, among others. We provide resources to help users understand and comply with these requirements when using our platform.

h. Enforcement:

Violations of our anti-spam policy may result in immediate account suspension, permanent termination, legal action, and reporting to relevant authorities. We reserve the right to take any necessary measures to protect our platform and users from spam and abuse.